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Virtual Case Manager

A case manager is responsible for managing all aspects of a case from start to finish. This includes communicating with clients, scheduling appointments, conducting research, gathering and preparing documents, billing, as well as other tasks based on the structure of your firm. The case manager must be highly organized and detail-oriented, with excellent communication and customer service skills. It is also important for them to be comfortable with the firms Case Management Systems like Clio, MyCase, FileVine, etc. 

Scale Up Staffing is a leader in legal case manager staffing.

Case Manager Responsibilities

Collecting documents such as: police records, medical bills, repair orders, bank documents, paystubs, emails, letters, income and tax statements, insurance information and ID information like passports, immigration documents, driver license, etc.

Handling billing

Scheduling appointments

 

Ensuring clients go to their appointments

Identify medical and service providers

Communicating with clients on a monthly basis and keeping them up to date on their case

Evaluate legitimacy of potential cases

Scheduling appointments

 

Update and maintain CRM

 

Collect client reviews

Negotiate outstanding bills and liens with medical providers

Obtaining insurance coverage information timely

Dedicated
Staff

Hire full-time or part-time employees that only work for you

Experienced Talent

Professionals with Law Firm experience. Bilingual Spanish agents are available. 

No Long-Term
Contracts

Interview candidates in as little as 24 hours. Cancel the service at any time!

Other Roles We Specialize In:

Paralegal
Intake
Specialist
Legal Assistant
Marketing
Associate
Administrative Assistant
Other Roles

Which Areas of Law Are Our VAs Experienced?

Our ready-to-hire virtual assistants can make an immediate impact for lawyers in nearly any field of law.

Personal
Injury Law
Family
Law
Immigration
Law
Lemon
Law
Employment
Law
Probate
Law
Criminal
Law
Business
Law
Real Estate
Law
Bankruptcy
Law
Estate
Planning
Workers Compensation
And more!

What We Offer

Finding the right team has never been easier. 

Save Time
and Money

Spend less time recruiting and reduce your payroll, taxes, and overhead.

Skilled Talent, Ready-To-Hire

No matter the role, we’ve got candidates who can meet it. Experienced professionals can start as soon as today.

FREE Support Services

From help with onboarding to VA management, and answering any questions… We are there 24/7.

Short-Term and Long-Term

All agents are incentivized to stay committed to work for you for 1+ years to avoid re-training new employees.

Why Scale Up?

Launch your firm into success with remote staff starting at $10/hour.

How it works:

In 3 simple steps.

1.

Discovery

Tell us what you need and our experts will quickly
find the right talent.

2.

Select Talent

We show you multiple
pre-qualified candidates for your described role(s) and schedule interviews at your convenience. 

3.

Get Started!

Scale Up Virtual Assistants come trained and
ready to start. 

Book a Free Consultation!

Interview Pre-Qualified Virtual Assistants
starting at just $10/Hour.
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